Hospitality Training to be Offered Next Month in Buffalo

The Johnson County Tourism Association (JCTA) and the Wyoming Outdoor Recreation, Tourism and Hospitality (WORTH) Initiative of the University of Wyoming will be offering a free Hospitality Training program on Tuesday, June 4, in the Fraley Room at the Johnson County Library in Buffalo.

The program is open to those who work in lodging, retail, or any customer-service oriented businesses and organizations.

Johnson County is among the first counties in the state to offer this training free for the public, as the JCTA supports the goal of a high-level customer experience for those who visit.

Two sessions will be offered, one from 10 a.m. to 12:30 p.m., and the other from 3 to 5:30 p.m. in an effort to make the program convenient for hospitality workers to attend.

According to a release from the JCTA, attending the WORTH Initiative is an opportunity to enhance one’s skills and knowledge in the field of customer service and hospitality. With a focus on Johnson County, this program will not only equip attendees with the latest industry insights and best practices but also foster a deep understanding of the unique dynamics of the local hospitality sector.

The program will include some basics of customer service, an understanding of tourism in Wyoming and Johnson County, and a discussion of service expectations.

The mission of the Wyoming Outdoor Recreation, Tourism, and Hospitality (WORTH) Initiative is to support, expand, and diversify Wyoming’s economy through outdoor recreation, tourism, and hospitality industries.

Pre-registration is suggested and can be done at: https://gopokes.formstack.com/forms/johnson_county_hospitality_summit.

Those who pre-register will be eligible for door prize drawings at the end of each session.

For more information, contact Toby Carrig at the Johnson County Tourism Association at (307) 689-7068 or toby.jctawy@gmail.com.