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12 months agoon
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Ron RichterKampgrounds of America, Inc. (KOA) announced that Sheridan/Big Horn Mountains KOA Journey campground has earned the KOA Founder’s and President’s Awards. According to a release from KOA, the awards were presented Thursday, November 16 at KOA’s Annual International Convention, held in Las Vegas, Nevada.
The KOA Founder’s Award, named in honor of Dave Drum, who founded KOA on the banks of the Yellowstone River in Billings, Montana in 1962, is KOA’s highest service award. It is awarded exclusively to those KOA campground owners and managers who attain world-class scores in both customer service and the KOA Quality Review. The KOA President’s Award is presented to those campgrounds meeting exceptional quality standards and who receive high customer service scores from their camping guests. KOA surveys hundreds of thousands of campers each year regarding their KOA camping experience.
KOA research found that 53 percent of campers had already booked at least one camping trip for 2024 compared to just 13 percent of leisure travelers. This enthusiasm could be tied to the satisfaction campers experienced during their camping trips this year as 58 percent of campers state that their 2023 trips thus far have exceeded expectations.