privacy policy

7. Text Messaging (SMS)

Sheridan Media operates an internal staff text-message notification program called Sheridan Media Relay, used only by current Sheridan Media employees through our staff portal at sheridanmedia.tv/work. This section explains how we handle mobile phone numbers in that program. Full details are in our SMS Terms & Conditions.

How we collect mobile numbers

Employees enter their own mobile number into a web form in their account settings on the staff portal and check a box to enable text notifications. Text messaging is off by default and is never enabled on an employee’s behalf. We do not purchase, rent, or import phone numbers from third parties, and we do not collect mobile numbers from the general public for this program.

How we use mobile numbers

Mobile numbers are used solely to deliver the work notifications the employee selected: work request assignments, calendar bookings, private messages within the staff portal, urgent office announcements, workplace emergency and safety alerts, and broadcast equipment outage alerts for engineering staff. We do not use these numbers for marketing, advertising, or promotional messages.

Sharing of mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

The only disclosure of a mobile number is to our SMS delivery provider, acting solely as our processor for the technical purpose of transmitting these messages. We do not sell, rent, or trade mobile numbers or SMS consent to anyone.

Opting out and getting help

Reply STOP to any message to cancel all messages to that number, or HELP for help. Employees may also turn text notifications off — entirely, or for individual notification types — in the settings page of the staff portal. Message frequency varies by role and is typically a few messages per day. Message and data rates may apply.

Retention

A mobile number is retained only while the employee chooses to receive messages, and is removed when the employee deletes it in settings, replies STOP, or leaves Sheridan Media.

Contact

Lovecom, Inc. d/b/a Sheridan Media, 1716 Kroe Lane, Sheridan, WY 82801 · it@sheridanmedia.com · (307) 672-7421