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Sheridan VA Reaches Out to Veterans

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Sheridan Department of Veteran Affairs officials have reached out to local veterans who may have had bad experiences with the VA in the past.

During an appearance on Sheridan Media’s Public Pulse, Sheridan VA Business Office Supervisor John Grote said the VA’s service and programs have improved and reached out to veterans who have had negative experiences with the veterans organization in the past. 

J. Grote

Since the Iraq and Afghanistan conflicts, The U.S. Department of Veteran Affairs has been surrounded by controversy, hidden wait lists and long waits to see mental health and healthcare providers prompted many veterans to seek care by other means or not at all. 

Most notably here in Wyoming, according to the American Legion, in 2014, a VA employee in Cheyenne was put on leave when an email surfaced on CBS News detailing specific instructions for “gaming the system” to “get off the bad boys list.” The employee was placed on suspension in May of that year, when the story broke, but another whistle blower in the Cheyenne office noted the VA’s Office of the Special Counsel was informed of the situation in December 2013, five months before VA response to the accusations.

News stories of the overwhelming number of veteran suicide and inability to see healthcare providers in a reasonable time period spurred change at a national level. As an organization, the VA has made changes improving customer service. 

According to the VA, the MISSION Act allowed the department to launch its Veterans Community Care Program on June 6, 2019. The law strengthened the VA’s health care system by empowering veterans with more health care options.

In just the first six months, VA approved nearly 2.8 million referrals to non-VA care for more than 1.5 million veterans. The Cheyenne VA hired more staff, replaced a key leadership position and provided training to protect future whistleblowers.

According to Sheridan VA Eligibility and Enrollment Supervisor Genevieve Warnke, the New Enrollee Appointment Request (NEAR) program helped solve some of these issues for those veterans who have not enrolled in the past. 

G. Warnke

To enroll, veterans should take their DD214 to the Sheridan VA, Building 71, Admissions, and ask for Genevieve Warnke.

If you are a veteran in crisis, please call The Veterans Crisis Line at 1-800-273-8255 or text 838255 or visit online https://www.veteranscrisisline.net/. A trained responder will answer your call, text, or chat and ask you a few questions. You can decide how much you want to share.

23 Comments

23 Comments

  1. Avatar photo

    Mark Thompson

    November 14, 2020 at 6:48 am

    They need this in Philadelphia, Pa for the VA Hospital, they lied on me and red flagged me wrongly, Iam innocent and Patient Advocate Suov did nothing !!!

    • Avatar photo

      Mr. Bill

      November 14, 2020 at 11:22 am

      Unfortunately this wrong to Disabled Veterans happens quit often. There needs to be a impartial judge for The Disabled Veterans, who does not work for The VA or The Federal Government.

      • Avatar photo

        Richard Crumbley

        November 14, 2020 at 6:30 pm

        I am a Veteran,and I when I was in the Military I had a heart attack.They just got me out and sent me home. With know disability or any thing.I still have heart problems now today.

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      Jeri

      November 15, 2020 at 8:58 am

      I’m red flagged too. What does it mean?

  2. Avatar photo

    Martha Marden

    November 14, 2020 at 7:45 am

    Orlando VA does not like to treat women vets. I got out of the hospital a couple of weeks ago. They had sent me there for a procedure they do not due. I was told by the hospital when I was discharged to follow up with the VA because my potassium and magnesium were off quite a bit. VA told me there were to busy and it would be awhile before they could see me.

  3. Avatar photo

    Martha Marden

    November 14, 2020 at 7:46 am

    Orlando VA does not like to treat women vets. I got out of the hospital a couple of weeks ago. They had sent me there for a procedure they do not do. I was told by the hospital when I was discharged to follow up with the VA because my potassium and magnesium were off quite a bit. VA told me there were to busy and it would be awhile before they could see me.

  4. Avatar photo

    Fred Osborn

    November 14, 2020 at 7:55 am

    VA treated us Vietnam vets like step kids back in the 1970’s and they think we never forgot it. Myself,I gave up trying to get anything from VA in Sheridan…and so have many others.Never again will a generation abandon it’s veterans.

    • Avatar photo

      Gilland McGuire

      November 14, 2020 at 12:34 pm

      Well, Also Veterans of Vietnam era given Business BENEFITS, of $150.000.00 seed money for start up businesses.benefits expired after 3 years. SBA STATED Veterans didn’t come for the money, but I did, NEVER Heard back from SBA.BALTIMORE….Under the Reagan administration.

    • Avatar photo

      Woodrow Greenfeather

      November 15, 2020 at 6:27 pm

      Mr. Osborn I want to say welcome home and thank you for your service. Granted I’m an OIF vet and they have treated us better, but I cannot stress enough to go after your benefits like a rabid dog. You earned those rights and benefits.

  5. Avatar photo

    Wilton touchton jr

    November 14, 2020 at 10:12 am

    Questions I was a awarded 110% percent for disability they down grade it 80% they say i will have to get more pleas to get it slow percent is there anyway you can help me to 100%?

    • Avatar photo

      Jeri

      November 15, 2020 at 9:00 am

      U need an attorney

  6. Avatar photo

    Troy Jackson

    November 14, 2020 at 12:28 pm

    I am looking for assistance getting my service connected benefits. Please contact me with any assistance. Thank you

  7. Avatar photo

    Craig Brown

    November 14, 2020 at 6:22 pm

    I’ve filed to get my discharge overturned haven’t heard anything yet

  8. Avatar photo

    Joe

    November 14, 2020 at 8:11 pm

    I was red flagged by the va. They will not give me a copy of the complaint. My prime care would laugh at me and call me a liar saying he had x rays to prove it. He had lab work saying I was a diabetic for several years. When I asked about it he laughed in my face saying I am not. I ended up in an ER (that the va refused to pay for). After my discharge I saw him and he told me I was a diabetic by the same lab work.
    I found out later a friend of mine who was also in his care died do to his neglect.
    I made multiple requests for another prime care and was stone walled.
    To this day they will not give me a copy of the complaint.

  9. Avatar photo

    Virgil. Wynn

    November 14, 2020 at 10:58 pm

    Need help with a 5yr appeal , cancer

  10. Avatar photo

    Frazier Foreman

    November 14, 2020 at 11:29 pm

    The slow walking of my appeal is unbelievable.Its been 6 months and not a word.The hot lines can only tell you that the court has it.

  11. Avatar photo

    Tim gomez

    November 15, 2020 at 4:28 am

    Family member died a drink after being wounded in vietnam. A wife and two children left behind.no benefits for them.. denied

  12. Avatar photo

    Felix J Ewald

    November 15, 2020 at 5:07 am

    No such thing as va care anymore. All they do is pass care to out side care .but they no longer accept veterans
    Screw you all

  13. Avatar photo

    Rosalind Bailey

    November 15, 2020 at 5:08 am

    The VA wont help me because of a Chaplain that did me wrong as well as the military took my thyroid medication from me entering boot camp never got my thyroid corrected its been Years. Every time I try to do or say anything problems arise in my life. I don’t care anymore I want the world to know do not trust the VA do not let your daughters go to the military because they will be in danger forever

  14. Avatar photo

    Rosalind Bailey

    November 15, 2020 at 5:11 am

    The VA wont help me because of a Chaplain that did me wrong as well as the military took my thyroid medication from me entering boot camp never got my thyroid corrected its been Years. Every time I try to do or say anything problems arise in my life. I don’t care anymore I want the world to know do not trust the VA do not let your daughters go to the military because they will be in danger forever

  15. Avatar photo

    Cindy

    November 15, 2020 at 6:37 am

    I appreciate your concerns by trying to get much need question answered. However, how can you really accomplish millions? Nevertheless here’s two too add.
    1. Bay Pines VA. What’s their overall assistant to VA?
    2. Once your awarded 100% & have been evaluated, who has the Right to change your present?
    Everyone says they are for the Veterans. But. Are they?

  16. Avatar photo

    Darby D. Beattie

    November 16, 2020 at 5:03 am

    Community Service in rural areas are doing a great job.

  17. Avatar photo

    Bob Brotherton

    November 16, 2020 at 7:25 am

    I have had nothing but the best of medical care from the Sheridan V A. I get far better medical care than my wife gets on the street. Sheridan and Denver have saved my life 3 times over the past 20 years.

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