News
Dish Network Scam Alert
Published
4 years agoon
By
News Release
For anyone using Dish Network, be advised there is a scam going around throughout the US, including Wyoming customers.
The call may show up on caller ID as a wireless caller, or even from Dish Network. The caller says that they have to upgrade the Dish receivers because of new satellites the receivers are out of date. They add that the upgrade will give the customer better reception with less outages due to weather.
They allege they can do this through the phone and internet, according to the caller, but if a technician comes to your home, it will cost $300 for the upgrade.
The caller, after telling the customer that the upgrade had started, then advised the customer that there was a one-time payment of $199.99, and if this is not paid, their Dish service would end. According to the caller, to help with the cost Dish Network would credit the customer’s account $25 a month for several months.
The caller will ask the customer to verify their 4-digit Dish Network PIN number, which gives them access to the Dish Network account. (name, address, email address).
According to the Dish Network representative Dish will never call customers and ask for personal information, including PIN numbers or financial information. Dish advised customers that if you receive a similar unsolicited call, hang up and do not provide any information.
If you feel you received a scam call of this type, call the Dish Fraud Team at (866) 278-9613 to verify legitimate account activity. Additional Dish Consumer Protection resources can be found at https://www.mydish.com/support/consumer-protection.
Submitted by Cynthia Vannoy
Camilla Sundstrom
September 8, 2020 at 4:18 pm
This happened to us about 3 months ago. The call showed a Sheridan number. First a woman called and when questioned she put her “supervisor” on to answer my questions. Both spoke heavily accented English. That isn’t proof of fraud but it is rare in Sheridan. The “supervisor” was trying just a little too hard and I declined the offer. Then I called Dish to report the incident. Beware – crooks are everywhere!
James Little
September 9, 2020 at 6:16 pm
Unfortunately, I ran into the same thing when I called Dish about a no service problem I was having. I Finally them to come to take their equipment out. When I would not back down they finally decided they could send a repairman at no cost. I have 4 months left on this contract and then dish is history. I have been a dish customer for many years, but no more.
Teresa Doke
August 2, 2022 at 7:26 pm
They are also calling claiming to be from Direct TV.
Jackie Cook
September 8, 2020 at 5:46 pm
Dish is already a rip off on their own, don’t need scammers in on it also.
Stephanie Agnew
September 9, 2020 at 2:22 am
I agree! They are definitely a rip-off company.
Christopher
September 9, 2020 at 3:28 am
I’ve had dish probably 12 years over a hundred and twenty bucks a month I say my loyalty is run out! Yeah 12 years looking for something else? You guys made me buy a new hundred and $20 Roku just to watch HBO! Turn on auto pay for 12 years my loyalty is run out check out my bills that’s fifteen thousand bucks I pretty much live alone I’m not that rich You Preach loyalty screw that I’ve been loyal enough 15 years $13,000 Plus
David Foxell
September 9, 2020 at 11:02 am
You’ve got that right!
Lynn H Butler
August 4, 2022 at 5:57 pm
Dish tv offered me a 300.00 promotional gift card for switching. The first time I tried to use the card it was denied. The card had never left my possession. I called dish tv to see what was going on and they immediately cancelled the car due to fraudulent activity rather than try to help resolve the problem. So there you go z.I didn’t get a penny . Only a runaround. Has this happened to anyone else?
Tony Griffin
August 13, 2023 at 2:51 pm
Yes they tried to do the same thing to me. They even tried to get me change to Directv and I would receive a $300.00 visa card for switching. That idiot still calls me from time to time. I love messing with his head!
Carol West
July 6, 2023 at 9:13 am
Right! I SO regreat switching to Dish, and will go back to Direct as soon as I can!
Diana
September 8, 2020 at 5:58 pm
This happened to me a few months ago I told him to call me back later cause I was cooking and the phone no. On my caller ID was the dish phone no. After hanging up I called dish and told them what happened.and they told me it wasn’t them.the people called me back later but I didn’t answer.
TOM SEACER
September 8, 2020 at 6:19 pm
Get rid of dish. Dish is a scam
Jackie
September 8, 2020 at 10:49 pm
What ever!!! I am a Dish lover for 18 years! They have never let me down!!!
Sherrie
September 9, 2020 at 1:48 pm
Me too👍 They give you so much more than Directv! We were Directv customers for 15+yrs & when asked to help us “One Time” b/c of financial difficulties @ that time, they could care less. We told them “Okay, then we are going to switch to Dish!” Needless to say, their attitude was go right ahead😡So, we did & DONT regret it for one second. It was a Blessing in disguise😇
Mac
September 9, 2020 at 2:02 am
Dish is not a scam. Majority of dish customers have been with the. Since the company started. I’ve worked at other cable companies and can admit they are scammers. Dish cares about their customers. They go above and beyond. Not sure what happened with you but, you can always bring it to the attention of dish so, they can make it right. Good luck
Elana
September 12, 2020 at 10:24 pm
I have Dish and I’ve enjoyed it for yrs
Carol West
July 6, 2023 at 9:13 am
As soon as I can!
Wenda Waddy
September 8, 2020 at 6:44 pm
I feel your needs to give me back $480.00 dollars I paid to you all after I cancel your after one month for bad service back in June. You should not had charge me all that money for not wanting yours dish cable no more.
Sandy
September 8, 2020 at 7:37 pm
This happened to me about 3 months ago. It was a male who was foreign. It came up DISH but I had a feeling. I ask lots of questions and when he called me by another name I was like your calling me and don’t know my name? I just said I would stay with the box I have.
Then I called DISH and told them what happen and he didn’t seem too concerned.
John Sumter
September 8, 2020 at 8:05 pm
Bummer,I hate thieves. This everything and everyone linked. Will bring MORE.
Christine
September 8, 2020 at 8:40 pm
They are also doing this with Direct TV it happen to my parents and I happen to be over there helping them with a issue with the TV and I’m like wow there calling us lol. But when I started to ask questions on what to do they couldn’t answer me they kept saying that I needed to pay for the help. But they had a service plan so I knew then it was a scam.
Regina Smith
September 8, 2020 at 9:38 pm
I enjoy my DISH and do not plan on changing.
Sean Jones
September 8, 2020 at 11:09 pm
I’m very happy with dish and thanks for the warning. I just want the NFL CHANNEL BACK IF NOT GOT TO DROP THE SPORTS PACKAGE
Denise Pollard
September 9, 2020 at 12:13 am
I not happy my bill jumps from a $5.00 credit, which I still paid on my account giving mr a $425 plus bill, then all of a sudden I get a payment notice I had a credit of$400 credit of $41 plus.
Steve walters
September 9, 2020 at 1:48 am
I have Dish April 2014
Rick Bergstrom
September 9, 2020 at 5:46 am
Dish is a scam. Had added a receiver to another room for company that was staying with us. To find out that locked us to a two year agreement. Tech never said anything about it. All in the small fine print do not trust them either.
Ted smith
September 9, 2020 at 9:59 am
Read your contract dude and take responsibility for your of reading and accountability.
Earl VanNoller,Jr
January 8, 2024 at 1:45 pm
Direct told us our contract was met, then when we cancelled, started billing us for a cancellation fee. Argued with them to no avail. I will stick to dish
Pamela Hart
September 9, 2020 at 6:26 am
In my opinion Dish is way over priced. I have had their service for over 10 years and instead of being rewarded for being a excellent customer they jack their price up. I have no alternative to turn to but maybe roku. But this has went beyond crazy. My bill started at $89.99 and now is $156.42.
John Christman
September 10, 2020 at 7:33 am
I’ve had Dish for 8 years and my cost has only gone up if I changed my package and I’ll bet that that’s what you’ve done. Let’s tell the whole story.
Shirley Beck
September 9, 2020 at 6:41 am
I love Dish
Richard Pasley
September 9, 2020 at 7:04 am
Get rid of the dish scam they are the worst TV provider in the United States. They are nothing but a bait and switch tactic, Scamming people by the thousands. You suckers Have been thoroughly warned !!!!!!!!!!!!
Sara
September 9, 2020 at 4:37 pm
Tell me how to get rid of dish and get a good satellite TV reception. My bill has increased something terrible over the last five or six years and just recently they took off to channels that they claim with somebody else’s phone. Appreciate any help you can give me how to get a good TV reception. Thank you
Cheryl
September 9, 2020 at 8:47 am
I like dish,had it since 2006.but your right,my bill started out at 89.00 now its 128.00.was supposed to be locked in at 104.00 for next 2 yrs but they continue to slip in a few bucks extra every month.and they for sure need to add some good movie channels at no charge since there’s nothing but a few select channels as it is.
Betty
September 9, 2020 at 8:48 am
Dish lied to us when we had it installed. We were told that had HBO. Just saying outright lied. We are stuck until contract runs out. Then we will stream and dish will be out of our house! Maura lied and supposedly they could not find the recording of the phone call.
Woodrow G. Nulisch
September 9, 2020 at 9:31 am
I left dish network for the price of satellite is unreasonable to watch a bunch of reruns over and over and if you are paying for DVR service you are waisting money wait a few hours and it a be on again
Robert Reinhardt
September 9, 2020 at 9:34 am
Don’t forget to cancel your subscription before the ending date they will automatically start your two years over at twice the price. They are thieves if you miss a payment by mistake they will not inform of that they will just charge you late charges which added 200 dollars to my bill. Like I said before they are thieves.
THOMAS STEINRUCK
September 9, 2020 at 10:03 am
DirectTV is worse..
Greg Stilwell
September 9, 2020 at 10:11 am
Had Dish for 13 years. Under 30 a month for their smallest package, and still more channels than I ever really needed. Bill went up one time 4 bucks a month due to gov fees/taxes. Can’t say enough good about Dish. Canceled recently only because we moved to an area we can get locals with an indoor antenna, and discovered streaming for the rest, which costs even less than Dish.
Judi Wyszkowski
September 9, 2020 at 2:23 pm
So you dont care about paying for channels you don’t get due to issues w company? You got $$$
Vicki S.
September 9, 2020 at 4:47 pm
Dish, Direct TV, Spectrum cable. . . they are ALL a total rip-off, only wanting to get rich off of us poor hard working people with their very, very over-priced crappy services. I have Spectrum so I can only speak of them based on my own experiences. Since they went digital a few years back, the service is so BAD. It seems the station freezes up so much, especially at an important part of a program. It is so aggregating. I’m cancelling my service at the end of the month and just going with a regular tv antenna and local stations. Plus I plan on doing a lot more reading!!! 😉
Mike
September 9, 2020 at 5:24 pm
Dish and possibly other TV providers are making it hard to afford cable. I was a Dish customer until recently and chose to discontinue service for the same reason most people cancel, the bill kept going up. I started at $89/ month and canceled at $180/ month 5 years later and that was without add-on channels. I understand our economy forces prices to go up, it’s business. That’s not hard to understand and I’m good with that, but I thought it was getting a little out of hand. So, the one thing I had a problem with was all the great offers and discounts they wanted to give me when I was attempting to stop my service. Big question here is, why does it take canceling to generate a reasonable priced service??? That’s where I have a problem. Make me offers while I’m a valued customer, not when I’m trying to cancel my subscription.
Dish had great service, and was never disappointed with that piece. I just want offers to be available while I’m the paying customer, not after.
Michael Evatt
September 9, 2020 at 5:58 pm
I’ve had dish for years & When the receiver that ran the 2 bedroom TV’s went out I went from 3 TV’s down to 1. Called dish & they stonewalled me until I got a “manager on the phone & he did absolutely nothing except feed me lines of political bullshit. at the end of this month I’m done with them for good
James Little
September 9, 2020 at 6:30 pm
Do you have fat internet? If not, can you get it? Amazon Firestick comes with lots of channels, free. You buy it once ($39.95) only. For a very small fee you can get other streaming services and the mainstream media. Total much less than your are probably now paying.
Darrell W.
September 9, 2020 at 6:32 pm
Vicki,Vicki,Vicki,finally someone who has same issues as me with Spectrum. What a rip-off,bad service…will not come to house to fix a problem they try to fix it remotely which never works and does freeze up often,and to embarrassed to say what I pay.
BOB
September 10, 2020 at 12:09 pm
You dropped FOXSPORTSNO, ONE OF MY FAVORITE CHANELS but Didn’t reduce the price. What a RIP.
ben baranski
November 2, 2020 at 1:48 pm
HAD THE SAME CALL TWICE, THEY DID MENTION MY NAME.GOT CALL FROM 201-431-7089
AND CAL FROM 877-333-3474 PLEASE NOTE DISH NUMBER IS 800-333-3474 ALL INFO
WEB SITE LISTED WAS EXACTLY HOW THEY TALKED. FIRST NUMBER ALSO SAID THEY WERE A SAT PROVIDER. JUST INFO
Heather Deane
February 11, 2021 at 1:37 pm
I was scammed by this a few months ago. Call was from Rochester New York. They called back numerous times this week. Something felt really off after the first time so I called dish network to see if this was legit. It is definitely not.
Dayna Dillon
March 12, 2021 at 7:08 am
They have called me twice. The first time it drug on and I eventually told them no. The second time, I told them that Dish owns the receivers and if they need upgraded, it was their responsibility to send me a new one and a shipping label for the old one. They hung up on me.
Dave McCann
May 6, 2021 at 4:19 pm
We just received the scam call last week again and I played with them for awhile acting stupid until he asked me to turn on my TV. I did and said oops! Oh, it’s Direct TV. Then he says that’s alright, he could still help me…lol. Didn’t you say DISH? , I asked. Then he turned into a service provider which made no sense. DTV is much more expensive than DISH with all the same complaints about price and service. I’ve bounced back and forth between them for seven years now to maintain a $100 per month satellite bill with two TVs. Time to go back to DISH, provided I can Bally Sports regional channels. Wish me luck, but don’t buy the scam service agreement.
Tammy J Phillips
October 19, 2021 at 11:45 am
Dont buy there nest hub they will hurry and put up and leave then when you need something you have to call google and there no help
Sara Johnson
February 17, 2022 at 4:47 am
Evidently they are at it again 2022. Got a call a couple of days ago wanting to sell me Direct TV. Two days later same person called to upgrade my Dish TV. 800-352-6565 was the last number. I told them I would call Dish to upgrade my system. LOL
ernesto diaz
September 20, 2022 at 1:42 pm
i am not a subscriber of dish cable but they charged me $49.95 saw it when i received my bank statement upset me so i need to go to my bank
joseph Ray
October 1, 2022 at 8:54 pm
i am getting a class action law suite together for the $400 switch to Dish scam.
DAM IS ANYBODY HONEST?
betty zuvich
March 25, 2023 at 9:24 am
we had dish installed at 69.99 a month and we keep getting billed 99.99 a month. they told us we ordered movies (bull) we did not. we have been trying to get ahold of them since the last feb. when we call the recording says your wait time is 79 min. then they hang up. We would tell all out there dish is a scam.